There is lift access and step-free routes to over 100 seats in the Stalls Circle, Balcony and Amphitheatre. There are 10 steps or fewer to some seats in the Stalls Circle, Balcony, Amphitheatre and the Donald Gordon Grand Tier. All seats in the Orchestra stalls are accessed by 9 steps or more. A handheld bell is rung by Front of House staff to signal guests to take their seats before a performance. The bell is loud and can be startling. The bell is rung approximately ten minutes before the show starts and at each interval.  

We have an assistive listening system available to use. This opera is sung in French with English surtitles. Captions and translations in English will be displayed on screens above the stage and around the auditorium.

Audio described guides to The Tales of Hoffmann are available on The Royal Ballet and Opera SoundCloud.

Join our Access Scheme for priority access performance tickets and to personalise your account for your access requirements.